Ruturn and Refund Policy
Our store offers a 30 days return policy. If you are not satisfied
with your purchase, you have 30 days from the date of purchase to
return the item or exchange. Please note that the item must be
unused and in its original packaging for a successful return.
To initiate a return, please contact our customer service team
or visit our website for further instructions.
Shipping Policy
At Sibes Boutique, we strive to provide the best shipping experience
for our customers. Our shipping policy is designed to ensure efficient
and reliable delivery of your orders. Please take a moment to review
our policy below.
Shipping Methods
We use the courier Guy company for shipping domestic orders. The shipping
rates and estimated delivery times will be provided once your order is
complete. Please note that the delivery times may vary based on the
destination.
Order Processing
Once an order is placed, please allow 1 day for us to process and pack
your order. During peak seasons or promotional periods, processing
times may be slightly longer than usual. You will receive an email
confirmation once your order has been shipped.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking
number via email. You can use this tracking number to monitor the
progress of the shipment. Please note that it may take some time
for the tracking information to be updated by the shipping carrier.
Shipping Restrictions
Some items may have shipping restrictions due to their size, weight,
or regional regulations. If any items in your order are affected by
these restrictions, we will notify you and arrange for an alternative
shipping method if possible.
Delivery Issues
In the unlikely event of a delivery issue such as lost or damaged packages,
please contact our customer support team as soon as possible. We will work
with the shipping carrier to resolve the issue and ensure a satisfactory
resolution.
We hope that our shipping policy provides clarity regarding the shipping
process. If you have any further questions or need assistance, please
contact our customer service team.